…Include: Provide person-centered and trauma-informed services when speaking with individuals in needProvide clinically appropriate crisis intervention and risk

…will include, but are not limited to, using a headset, answering and transferring calls in central queue utilizing the CMT interactive client phone process, which

…Include: * Ensures duties are done timely and error free to result in prompt and accurate billing* Posts payments to client accounts when applicable* Makes

…of the Crisis Line Clinician: * Provide person-centered and trauma informed services when speaking with callers* Provide clinically appropriate crisis interventions

…Include: Reception Data Entry, Intake Paperwork, Insurance Verification, Collect Co-Pays, if applicable Answer all phone calls and emails politely and direct to