…to include but not limited to: + Reporting and timekeeping; technical/administrative training; assuring ITIL process compliance; actively communicating with the

…+ Customer Service Superstar: Be the friendly face that greets everyone who walks through our doors. Offer assistance, answer questions, and ensure a pleasant

…+ Bachelor of Science degree with 6 years' experience working within the Product Support/Logistics areas, or Master's degree with 4 year of experience (may accept a

…+ Master's degree in Organizational Management, Telecommunications, Cybersecurity, National Security Strategy, Information Technology, Computer Science, or a related

…+ Master's degree in Network Management, Telecommunications, Cybersecurity, National Security Strategy, or a related field + CISSP certification + ITIL 4