Product Manager

About the Role We are looking for a strong EdTech Product Manager who will take ownership of our educational product and scale it to international markets. You will own the entire educational ecosystem end-to-end: from customer experience to product expansion. Scope of responsibility: Product ownership and evolution of our educational system Launch and adaptation for international markets (Europe: Finland, Germany) Optimization of the customer experience (500 students completed the program) Collaboration with a team of 50 people (mentors, curators, assistants) Direct reporting to the CEO Key Responsibilities International Product Expansion (40%) Adapting the product for the new market: Localize the program Find and hire local mentors Adjust pricing and packaging for European purchasing power Ensure technical compliance — GDPR, VAT, platform adaptation Go-to-market preparation: Create marketing materials Adapt success stories and case studies Build go-to-market strategy for each country Customer Experience Optimization (30%) Analyze & improve the customer journey: Identify friction points, drop-offs, confusion Simplify and shorten the client pathway Unify fragmented touchpoints into a streamlined system Remove unnecessary steps Data-driven improvements: Track core metrics: completion rate, satisfaction, time to offer Identify bottlenecks and improvement opportunities Test hypotheses, implement changes, measure impact Reduce operational costs: Automate manual processes where possible Optimize the ratio of mentors/curators/assistants Reduce cost of delivery without reducing quality Education Content Development (20%) Work with subject-matter experts: Hire mentors for new markets Coordinate content creation Ensure content quality and relevance Instructional design: Build structured learning paths (junior / mid / senior) Develop curriculum materials, workshops, resources Format content for different formats (video, text, interactive) Product Operations & Processes (10%) Operational process setup: Document all program processes Create SOPs for mentors and curators Improve cross-team workflows Team coordination: Work with a product & delivery team Align product with marketing, sales, ops Serve as the key link between CEO and execution teams

Location: Mexico, MX

Posted Date: 11/21/2025