Application Support Consultant

Job Title: Application Support Specialist Location: Hemel Hempstead, UK About the Role: Are you passionate about technology and love helping people solve problems? We’re looking for a tech-savvy problem solver to join our growing team! You’ll support customers across a range of business software modules including Accounting, Stock, CRM, E-Commerce, Business Intelligence, and Supply Chain Management. Key Responsibilities: Respond to customer queries and troubleshoot system issues Document issues and work towards optimal solutions Translate business requirements into technical information Collaborate with your team to deliver excellent customer service Help improve processes, workflows, and customer satisfaction ✨ Skills & Abilities: Strong analytical and problem-solving skills Friendly, empathetic, and professional communication style Ability to work independently or as part of a team Thrive under pressure and manage customer expectations effectively ⏱ Preferred Qualifications: Experience with Accounting, ERP, or Business Management Software OR Degree in Computer Science, Accounting, Business, or related field OR Good understanding of financial reporting and management processes Desirable Skills (training provided if required): SQL databases, scripting, and administration FTP/SFTP, SSL Certificates, REST API, SOAP, Postman, Excel, CSV files ERP integrations, EDI, Logistics, Warehouse Management, CRM, E-Commerce, BI exp Benefits & Culture: Private healthcare and wellness support Flexible working arrangements for work-life balance ⏰ Pension contribution Exercise reimbursement (gym or club memberships) ️ ♂️ 25 days annual leave UK Bank Holidays Fun social events including BBQs, charity hikes, and more

Location: Hemel Hempstead, UK, GB

Posted Date: 11/9/2025