Senior Business Analyst- Ministry Experience

Title: Senior Business Analyst- Ministry Experience Location: Toronto, ON (Hybrid) Type: Long Term Contract Introduction: Join a rock-solid organization as our client’s next Senior Business Analyst and sit at the center of projects that drives decisions. You’ll help one of Canada's most trusted organizations work on the latest project, and be rewarded with great opportunities. Responsibilities · Ability to demonstrate leadership skills in guiding cross-functional teams through requirement gathering, stakeholder management, and facilitating workshops to ensure alignment and successful project outcomes. · Perform system analysis, design, testing, and implementation of applications, ensuring alignment with strategy and standards. · Define and manage user stories, participate in sprint planning, backlog refinement, and ensure that business needs are reflected in technical solutions. · Conduct user research and develop personas to understand user needs, and create journey maps to improve service delivery and customer experience. · Analyze user requirements and coordinate with stakeholders to generate prototypes for user consultation. Translate business needs into detailed functional specifications and user stories. · Collaborate with technical teams to manage incidents, triage issues, and ensure prompt resolution while keeping stakeholders informed of progress. · Consult with clients on changes/modifications, recommend system enhancements, and assist in the development of training plans. · Prepare system documentation, user manuals, and other relevant materials to support system implementation and maintenance. · Assist in planning application development activities, providing direction and support to ensure that deliverables meet business and technical standards. Must Haves: Requirements Gathering and Analysis – 40% · Experience in gathering, analyzing, and documenting user requirements. · Expertise in defining user stories, prototyping, and translating business needs into functional specifications. · Ability to conduct user research, develop personas, and create journey maps for enhanced user experience. Systems Thinking, Design and Problem Solving – 40% · Proven leadership in managing agile teams, providing direction on technical and business solutions. · Knowledge of Large Language Model (LLM) and Generative AI application · Ability to collaborate on problem-solving during incidents, triaging issues, and ensuring swift resolution. · Expertise in balancing competing priorities and resolving complex problems in system design and functionality. Communication Skills – 20% · Excellent verbal and written communication skills to liaise with clients, clarify business requirements, and explain technical solutions. · Experience preparing business cases, system documentation, and user manuals for diverse audiences. About Drake International: Since 1951, Drake International has been a global leader in flexible and permanent staffing, connecting people with the right roles at any career stage, both in Canada and worldwide. As a leading recruitment and HR partner, we collaborate directly with employers to bring you the best opportunities at no cost, ensuring a human-centered approach that helps everything work seamlessly. Drake International is an equal opportunity employer and champions accessibility, inclusivity and diversity in the workplace. We are committed to providing accommodation for applicants with disabilities throughout the recruitment process. If you require accommodation, please contact your Branch Representative.

Location: Toronto, Ontario, CA

Posted Date: 11/6/2025