Regional Key Account Manager

Job Responsibilities: 1.Customer Management & Needs Deep-Diving Establish and maintain long-term customer relationships, regularly update customer profiles, and analyze changes in customer needs. Collaborate with R&D/product departments to optimize solutions. 2.End-to-End Order Management Manage the entire business coordination process from quotation and contract negotiation to order confirmation, ensuring compliance with company risk control requirements. Track order execution (production, logistics, customs) and coordinate internal and external resources to resolve delivery issues, ensuring on-time fulfillment. Monitor payment collection progress, collaborate with the finance department to address payment anomalies, and reduce accounts receivable risks. 3.Sales Targets & Data Analysis Undertake departmental annual sales targets, break them down, and develop individual/regional monthly/quarterly execution plans. Regularly consolidate sales data (e.g., conversion rate, gross margin, customer churn rate), generate analytical reports, and propose improvement recommendations. Maintain the accuracy of CRM system data to ensure sales process visibility and traceability. 4.Cross-Department Collaboration & Process Optimization Coordinate with production and supply chain departments to ensure alignment between order requirements and production capacity. Collaborate with customs teams to handle export compliance matters. Provide feedback on market trends and customer pain points to drive product iteration or service process improvements (e.g., delivery time, after-sales service). Participate in the development and iteration of standardized sales tools (e.g., contract templates, quotation systems). 5.Risk Control & Compliance Management Identify international trade risks (e.g., exchange rates, policies, credit risks) and develop contingency plans. Ensure business operations comply with company compliance requirements and international trade regulations (e.g., INCOTERMS, export controls). Qualifications: 3 years of experience in the same manufacturing industry. Proficient in English as a working language. 5 years of experience in overseas sales or key account management. Familiar with export operations. Project management experience; PMP certification is preferred.

Location: Hidalgo, Mexico, MX

Posted Date: 11/6/2025