Senior National Account Manager

Senior National Account Manager Do you have experience managing John Lewis? Do you have a proven track record in achieving growth within a consumer goods (non-food/drink) product category? Are you forward-thinking with strong commercial acumen? MacGregor Black is partnering with a leading premium home and lifestyle brand in their search for a Senior National Account Manager. This is a key role responsible for developing and managing the strategic partnership with John Lewis & Partners, alongside other select retail accounts. The successful candidate will take full ownership of the commercial and strategic agenda for this highly influential retail partner, shaping long-term growth plans, enhancing brand visibility, and delivering best-in-class retail execution in line with the company’s premium brand positioning. Key Responsibilities: Take full P&L responsibility for the John Lewis account, driving profitable growth and category expansion. Lead the development and execution of a strategic joint business plan with John Lewis, aligning with both brand and customer objectives. Build and nurture a deep, collaborative relationship with key John Lewis stakeholders, including buying, merchandising, and marketing teams. Secure new listings, exclusive ranges, and seasonal activations that reflect consumer trends and brand innovation. Partner with product development teams to create tailored product assortments that resonate with the John Lewis customer. Analyse EPOS data and shopper insights to optimise range performance, promotional strategy, and pricing. Collaborate with marketing and visual merchandising to deliver premium in-store and digital brand experiences. Lead promotional planning and event activation to drive awareness, sell-through, and brand engagement. Represent the voice of the customer internally, influencing cross-functional decision-making to support account success. Champion premium brand execution and uphold the highest standards of retail presentation and partnership excellence. Commercially astute, analytical, and results-oriented. Trusted relationship builder with strong stakeholder influence. Strategic planner with a hands-on approach to execution. Passionate about premium brands and retail excellence. Resilient, adaptable, and solution-focused in dynamic environments. High personal accountability and ownership for outcomes. What We're Looking For: Proven success in managing John Lewis or other premium national retail accounts. Strong commercial acumen with full P&L ownership and accountability for growth delivery. Demonstrable experience in own-label product development, ideally within home, lifestyle, or textiles. Expert in data-driven account management, including EPOS analysis, forecasting, and promotional planning. Exceptional relationship management and negotiation skills with premium retail partners. Collaborative operator with strong cross-functional influence across product, supply chain, marketing, and finance. Strategic and creative thinker with a passion for delivering outstanding customer and brand experiences. Performance Measures: Achievement of annual sales and profit targets for John Lewis. Successful delivery of joint business plan objectives. Growth in range productivity, category share, and promotional ROI. Enhanced brand presence and customer satisfaction within John Lewis. Strengthened long-term strategic partnership with the retailer. For more information, please contact Emily Robson today.

Location: Manchester,, GB

Posted Date: 11/5/2025