Parts Administrator

Parts Administrator Join Our Team as a Parts Assistant Are you highly organised, customer-focused, and ready to play a key role in keeping our global operations running smoothly? We’re looking for a proactive Parts Assistant to support our busy Parts Department and help deliver exceptional after-sales service to our customers around the world.This is a fantastic opportunity to join a friendly, collaborative team where your attention to detail and communication skills will make a real impact. If you thrive in a fast-paced environment and enjoy working across departments to get things done, we’d love to hear from you. What You’ll Be Doing As a Parts Assistant, you’ll be the backbone of our after-sales support, ensuring that customer enquiries and orders are handled efficiently and dispatched on time. Your day-to-day will include: Processing customer orders and enquiries using our internal systems Providing administrative support to the Parts Department (typing, filing, archiving) Responding to customer calls and emails with professionalism and care Liaising with internal teams including Accounts, Sales, and Engineering Coordinating with packing, shipping agents, distributors, hauliers, and our global network of agents Preparing commission notes for agents and distributors Keeping your workspace organised and efficient Supporting other duties as needed to keep things running smoothly What We’re Looking ForWe’re after someone who’s reliable, adaptable, and ready to roll up their sleeves. Here’s what will help you thrive in this role:✅ Essentials Clear, legible handwriting Numerate and able to communicate effectively Customer-focused with excellent written and verbal communication Highly organised and detail-oriented Confident using Microsoft Word, Excel, and Outlook Punctual and dependable Nice to Have (or Willing to Learn)Experience in a technical or engineering environment Familiarity with Marden Edwards Overwrappers Previous work with export manufacturers or privately owned companies Ability to work with an international customer base Commercial awareness Personal Qualities Logical and level-headed Friendly, helpful, and a team player Open to change and eager to learn A good sense of humour and a commitment to succeed This is full-time office-based, so applicants need to be locally based. £26,000 - £28,000 DOE What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4722737

Location: Ferndown, South West, GB

Posted Date: 11/5/2025