Credit Controller

Credit Controller Peterborough, Cambridgeshire Up to £25,000 per annum benefits 37.5 hours per week Monday to Friday with a one hour lunch break 09:00-17:00 with the office open 08:00 – 17:30 to allow for flexible working Due to continued growth, Hales Group are recruiting for a Credit Controller to join our Finance team based in Peterborough. The position sits within our finance team, within a smaller team of Credit Controllers and primarily deals with collections from local authorities in line with their contracts as well as privately funded domiciliary care customers. Previous experience within a credit control environment is preferred, however, full training for the Adult Social Care environment will be given. This role uses Sage 200 & Outlook as the main forms of software; training can be given in the use of these programs where needed. The role is likely to include the following tasks: * Liaison with local authorities and clients regarding payable invoicing and resolving any queries, issuing credit notes, and evidencing correct billing where necessary. * Ongoing monitoring of allocated accounts with regular feedback given in the weekly credit control meeting. * Speaking to private clients to take payment on account via card. * Setting up and running of weekly/monthly direct debit runs through the Go Cardless system. * Arranging credit notes as and when required with authorisation from branches. * Completion of credit checks and setting up of new accounts on Sage 200. * Working towards department KPIs in conjunction with the rest of your team. At Hales Group we offer a competitive salary dependant on experience with generous benefits package: * 20 days Holiday rising annually by one day to 25 * Contributory pension scheme – employee contribution 5%, employer contribution 3% and Tax Relief 1% * Free Life assurance – 2 x annual salary * Discounts and vouchers for over 6,500 retailers * Car Lease Scheme The finance team, based in Peterborough, consists of 18 people located in modern, open plan offices in Fengate. We pride ourselves on a being a professional, friendly, and supportive team, delivering finance services to the rest of our business which incorporates some 38 branches across the company

Location: PE1, Stanground, GB

Posted Date: 11/4/2025