Service Technician

We’re looking for a skilled Automation Service Technician to provide technical support, maintenance, and continuous improvement for automated warehouse solutions. What You’ll Do: Deliver technical support and preventive/corrective maintenance on automated systems Carry out software updates, system enhancements, and emergency repairs Supervise electrical and mechanical adjustments on-site Analyse and diagnose electrical, mechanical, and PLC control issues Support ramp-up phases of new automated warehouse installations Plan, quote, and execute after-sales service jobs Coordinate with third-party service companies Maintain technical documentation and reports (incidents, improvements, PMs) What You’ll Bring: Experience in automation, industrial maintenance, or commissioning Background in automation, robotics or electronics (electrical bias preferred) Strong customer-facing and troubleshooting skills Knowledge of PLC programming (Siemens Step7, TIA Portal) Familiarity with industrial communication protocols (Profibus, Profinet) Ability to read schematics, diagnose faults, and manage multiple tasks UK driving licence & passport, with willingness to travel and cover out-of-hours work Bonus if you have experience in the warehousing or logistics installation industry Benefits: Permanent position with a market-leading international company Competitive salary overtime opportunities Fully expensed company car/van Ongoing training and development in the latest technologies Work from home with autonomy and flexibility Join a highly skilled and supportive team Opportunity to grow your career in one of the most critical sectors today: logistics and automation

Location: North East, GB

Posted Date: 11/4/2025