Business Analyst/Functional Analyst

Business Analyst - WERO Implementation (CARDs Project) Join a leading digital bank at the forefront of innovation in payment solutions. Our client is seeking a Business Analyst (CARDs) to support the rollout of WERO, a next-generation peer-to-peer payment initiative designed to enhance customer experience and operational efficiency across digital channels. Location: Brussels, Belgium ️ Start Date: ASAP ️ Languages: French or English required; Dutch is a plus Contract Type: Full-time Responsibilities - Create and document detailed User Stories for WERO implementation, covering both onboarding and peer-to-peer flows. - Conduct functional testing of user stories and ensure quality delivery within Agile sprints. - Coordinate and align workstreams between internal stakeholders and external partners to ensure seamless project execution. - Handle incident management by investigating bugs, identifying root causes, and liaising with third-party vendors for resolution. - Contribute to the improvement of processes, documentation, and solution design in collaboration with the project team. Requirements - Proven experience as a Business Analyst, preferably in banking or payment systems. - Strong analytical mindset with the ability to write precise and actionable user stories. - Autonomous, detail-oriented, and able to manage multiple priorities effectively. - Excellent communication and coordination skills for cross-team collaboration. - Solution-oriented and proactive in resolving issues and improving workflows. - Stress-resistant, able to perform in dynamic and fast-paced environments. Apply today and play a key role in bringing the WERO initiative to life—driving innovation in digital payments and customer engagement across Europe.

Location: Brussel, BE

Posted Date: 11/3/2025