NOC Technician with Security Clearance

NOC Technician Candidate must have an active DoD Secret security clearance. Program Description: We are seeking a TRANSPORT/IP (TRIP) NOC TECHNICIAN to support a team that acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. Day to Day Responsibilities: Create and update tickets utilizing Remedy Independently triages and manages ticket queues in respective technology, and provides feedback and guidance for tickets of concern Monitor network events and element management failures in real-time on a 24x7x365 basis across several monitoring tools Incident Correlation and Fault Analysis Network/Service Restoration Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/Tier 2 support Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined Incident Escalation Provide advanced level technical support for the DISN customer Independently work on projects or assignments for future operations within O&M and impacting the DISN Resolve multi-layer complex issues that cross several NOC or domain within O&M Demonstrate extensive proficiency in specialized functions within DISN: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching, etc. Demonstrate proficiency of several functions within DISN: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching, etc.

Location: Scott Air Force Base, Illinois,, US

Posted Date: 10/31/2025