Business Analyst

A diversified South African financial services group that provides financial advice, wealth management, investment solutions, and risk management services to individuals and businesses, is seeking a Business Analyst (BA) who will be responsible for driving operational efficiency by analyzing business processes, identifying areas for improvement, and implementing effective solutions. Responsibilities: Requirements Management: Conduct interviews, workshops, and surveys to gather, document (using use cases, user stories, etc.), and analyze stakeholder requirements for completeness and feasibility. Process Improvement: Map and analyze current business processes, develop process models and flowcharts, and recommend/implement improvements to boost productivity and reduce costs. Data Analysis & Reporting: Collect and analyze data to identify trends, use modeling techniques to support decisions, and create dashboards/reports for communicating key performance indicators (KPIs). Stakeholder & Solution Management: Facilitate communication between business and technical teams, manage stakeholder expectations, and collaborate on defining, documenting, and testing solutions to ensure alignment with organizational goals. Project Support: Contribute to project planning, track progress, manage risks, and help ensure timely and on-budget project delivery. Minimum Requirements: Required: Bachelors degree (preferably in Information Technology or a related field) OR one of the following certifications: National Certificate: Business Analysis Support Practice Certificate Programme in Business Analysis National Certificate: Business Analysis Minimum of 5 years of proven experience as a Business Analyst or in a related role. 5 years of experience in analytics and systems development. High proficiency with data management . Essential: Strong analytical, problem-solving, and proven analytical abilities. Communication: Excellent verbal, written, and interpersonal skills. Technical Knowledge: Familiarity with the System Development Life Cycle (SDLC) , Unified Modelling Language (UML) , Business Acumen , Data Analysis , and Process Modelling . Knowledge of: Relevant regulatory requirements, software/systems, research methodology, and decision-making processes. Advantageous: Proficiency in business analysis tools and software. Benefits: Competitive salary based on experience (salary can potentially be more based on experience/skills) IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com

Location: Johannesburg, Gauteng, ZA

Posted Date: 10/12/2025