Site Reliability Engineer

Tata Consultancy Service “Guadalajara" Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model. We are hiring "SRE Engineer" What you need? Hands-on experience in incident and change management via ServiceNow. Hands-on experience in monitoring tools, observability dashboards – AppDynamics. Strong development, scripting experience for automation and self-healing. Capability to implement alert filtering, dynamic thresholds and suppression rules – AppDynamics. Adherence to RCA and incident tracking frameworks. Experience with proactive incident trend analysis and log correlation. Proven experience in application support and issue resolution in .NET-based production environments. Experience with proactive monitoring, alert tuning, and noise suppression strategies. Capability to build self-healing automation or recovery scripts for recurring issues. Competence in analyzing telemetry/logs for behavior, event log management and pattern detection.

Location: Guadalajara, Jalisco, MX

Posted Date: 10/6/2025