3D-ICT - Functioneel Analyst

Description We are looking for an Functional Analyst to join our broker front team. You will work on front related topics within our transformation roadmap. You will assist to develop the solution definition in order to arrive at a high-quality E2E IT solution to be able to create an excellent user experience for brokers and partners. You should have relevant experience as a Functional Analyst within insurance context and hold a strong focus on user experience (UX), translating user needs into intuitive and effective solutions. Tasks You are responsible for the analysis & documentation within the product team of broker front. You start from business analysis, architectural vision and imposed standards to define the correct functional and non-functional requirements. You will participate in workshops with important stakeholders for the collection of requirements. You model the agreed processes and describe the needs in a way that is understandable and unambiguous for both business, technical analysts, design team and offshore Back-Office team by, among other things, using use cases and structured documentation. You ensure the necessary coordination with knowledge transfer between all parties involved, both within business and IT. You and your colleagues ensure that the design guidelines are followed and kept up to date. You participate in projects to contribute to the delivery of high-quality IT solutions within the set scope, time and budget. You can easily collaborate with external parties, both onsite and offshore. Profile Plan-based, independent and result-oriented Strong analysis skills, accurate and problem-solving Communicative and a real team player. Customer focus is very important to you A hands-on mentality Able to handle change and flexibility in project requirements and priorities Resilient under pressure and thrive in fast-paced environments You have a very good knowledge - both orally and in writing - of Dutch and English. Experience Experience with functional analysis in larger insurance organizations, preferably non-life Experience with analysis and modeling techniques such as BPMN and UML techniques, including use cases, is a plus Medior to senior (5 years of relevant experience) Willing to learn designer tools (Enterprise Architect, Adonis) and make them your own Familiarity with Agile ceremonies like sprint planning, daily stand-ups, sprint reviews, and retrospectives. Relevant Microsoft Azure certification (f.e. AZ900 - Azure Fundamentals)

Location: Antwerpen, BE

Posted Date: 9/19/2025