AirAdvisor
Litigation Lawyer (Milan) for Airline Passengers Claims
Job Location
Verona, Italy
Job Description
Overview Please, only apply if you have a valid Attorney at Law license and are authorized to practise law by the Regulation Authority in ITALY. Instead of a CV, please attach a simple Word file describing your experience in airline passenger claims under EU261 / 2004 or baggage claims under Montreal Convention in English. About Us AirAdvisor is dedicated to ensuring air travelers receive the compensation they are entitled to for flight disruptions. We launched a new service for baggage claims for lost, delayed, and/or destroyed luggage in June 2025. We operate in the EU, UK, and other international markets, focusing on protecting air passenger rights globally. We have processed over 500,000 claims for clients from 221 countries, with a 4.7-star rating from 25,850 reviews. We support 21 languages (with 9 more forthcoming this year) and aim to reach 1 million claims by the end of 2026. We are a fast-growing startup with international expansion plans. Role We are seeking a highly skilled Litigation Lawyer specializing in consumer flight claims (typically via small claims procedure) to lead in-court collections, owning or potentially opening a boutique Legal Firm in Italy. Pre-court collections are managed by a team of paralegals. You will file batches of court cases to collect compensation and reimburse Out-of-Pocket Expenses (OPE) incurred by passengers and/or recover ticket refunds. AirAdvisor currently handles three types of airline claims: EU261 compensation for delays, cancellations, and denied boarding; and three types of baggage claims under the Montreal Convention: lost, delayed, and/or destroyed luggage. If a court decision is unjust, we may consider escalating to change the law where feasible. There may be PR opportunities to highlight court victories and legal issues. This is an excellent opportunity for high performers who can self-perform, have strong litigation experience, and are passionate about advocating consumer rights in the airline industry. The candidate must be free from conflicts of interest and able to litigate claims against different airlines. Requirements : A valid Attorney at Law license in Italy and professional liability insurance. A law degree from an accredited institution. Experience with small claims, consumer rights, or aviation law is a plus, but not required. Knowledge of relevant consumer protection laws and aviation regulations is a plus, but not required. Proven track record of success in in-court collection. Strong analytical and problem-solving skills to assess case merits, conduct legal research, and develop effective legal strategies. Ability to manage a caseload, prioritize tasks, meet deadlines, and track statute of limitations. Experience in automating and standardizing claims management processes to scale up quickly. Responsibilities : Act as the legal representative of AirAdvisor in Italy, handling all legal matters and claims filed within the jurisdiction. If setting up a law firm in Italy were feasible, you would assist in this matter, including, but not limited to, corporate structuring and registering Mr. Anton Radchenko on the official list of foreign legal counsels in Italy. Pre-court collections and out-of-court settlements. Prepare and file batches of approximately 200 legal new claims monthly in Italian courts against various airlines for the purpose of recovering: a) Compensation under EU Regulation 261 / 2004 and/or Turkish SHY Regulation for flight delays, cancellations, and denied boarding. b) Reimbursement of out-of-pocket expenses incurred by passengers under EU261 / 2004, and/or the Montreal Convention. c) Ticket refunds owed to passengers under applicable legal frameworks. d) Handle baggage-related claims, including cases of delayed, damaged, or lost luggage, in accordance with the Montreal Convention and/or Warsaw Convention. Respond comprehensively and assertively to airline legal defenses, including substantive arguments as well as procedural and jurisdictional challenges. Lead the enforcement of court judgments, including initiating enforcement proceedings and coordinating with bailiffs or enforcement authorities when necessary. Engage in court-led settlement negotiations, and where applicable, represent AirAdvisor’s interests in securing favorable in-court settlements. Maintain complete and accurate legal case files, ensuring all work complies with Italian legal ethics, data protection regulations, and professional standards. Conduct thorough legal research and comparative analysis to compile best practices for managing recurring legal issues in airline and consumer rights litigation. Stay informed about developments in consumer protection law, aviation regulations, EU regulations, and judicial precedents to provide updated, authoritative legal advice and representation. Where applicable, pursue legal remedies, including appeals, and advocate for legislative changes if strategically and procedurally feasible. Support the optimization and automation of claims management workflows, leveraging legal technology solutions, including AI-based tools, to improve efficiency and scalability. Identify and propose new civil claims business opportunities viable under Italian law with low-value, high-volume potential. Areas may include bank and financial disputes, labour law-related claims, and more. Conduct cross-jurisdictional legal research across EU and UK markets to identify precedents and practices adaptable for Italy in more complex claim scenarios. Represent AirAdvisor in local media, coordinate with AirAdvisor’s PR Manager for public relations opportunities around landmark rulings or legal developments. Review and vet content as needed to help build local trust and boost authority. Advocate for passenger and consumer rights within the airline and travel industry. Soft skills : Professional, ambitious, and open to testing new AI optimization solutions and new approaches to the claims management process. Self-aware, honest, and able to take responsibility for mistakes while driving continuous improvement. Result-oriented with a proven ability to deliver fast and make a significant impact on business. Independent, able to work without constant supervision. Excellent communication skills with the ability to articulate complex ideas clearly and concisely. We offer : Remote-first culture with flexible start and end times. Working hours can be tracked in our time-tracking application to accommodate flexibility. Paid Time Off & Public Holidays. Annual pay review and performance-based bonuses. Professional Growth Opportunities – work on global expansion and new market entry. Dynamic work and the chance to learn in an absolutely new way. Supportive Team Culture – work with smart, passionate, and friendly colleagues. International Team – colleagues in 11 countries. Job Type : Indefinite-term Service Agreement or a B2B Contract. If you’re ready to take on a high-impact role in a fast-growing company, apply now to join us in fighting for airline passenger rights globally! Our Recruitment Process : Application screening: If your profile matches our current business needs, our Talent Acquisition Manager will invite you to the HR interview. HR interview: Please research our company and industry and be prepared to discuss your achievements. You may send a summary of your achievements in advance. Interview with the CEO: The CEO will discuss your functional experience, achievements, and technical skills in more detail. Join us and bring LegalTech & TravelTech innovation to the next level! 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Location: Verona, Veneto, IT
Posted Date: 9/17/2025
Location: Verona, Veneto, IT
Posted Date: 9/17/2025
Contact Information
Contact | Human Resources AirAdvisor |
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