Professional Services Consultant

As one of the most established cybersecurity companies in the world, we at NetWitness are dedicated to helping our customers and partners protect their organizations from cyberattacks. Our products and incident response services are used by large enterprises, governments, and militaries for incident response and threat hunting. We are seeking a candidate with deep industry knowledge of the business environment and technical solutions to assist customers in gaining market share and increasing operational efficiencies. The role involves providing technical and consultative leadership for complex engagements, focusing on industry or service offerings. Responsibilities Provide technical and consultative services on NetWitness solutions across various complex projects. Conduct workshops, analyze requirements, develop solution designs and recommendations, document, and deliver training on NetWitness solutions. Collaborate with project managers, team members, and customers to ensure smooth project implementation and transition. Deliver services independently and in team environments, working closely with sales and clients. Manage multiple work streams, define deliverables, and adhere to project methodologies, margins, planning, and SOW requirements. Lead quality assurance activities, including technical reviews, and understand escalation and change procedures. Manage or act as technical lead on small to medium projects, understanding customer challenges and providing strategic solutions. Analyze data, prepare reports, and ensure customer satisfaction through quality deliverables. Maintain activity reports, keep stakeholders informed, and provide knowledge transfer and training. Develop detailed project plans and validate statements of work. Technical Responsibilities Assist customers in threat detection and hunting capabilities. Track threat actors and TTPs. Develop detection content and use cases within NetWitness for various security tools. Create advanced queries and alerts for threat detection. Develop dashboards and reports for identifying threats and suspicious activities. Assess customer visibility gaps and recommend improvements. Support customers in increasing detection capabilities and investigating attacks. Contribute to sales project scoping and provide technical guidance. Contribute to NetWitness course development, assessments, and content quality assurance. Maintain instructor documentation and lab use-cases, assist with lab deployments and upgrades. Deliver webinars and participate in customer training events as needed. Required Experience / Qualifications Understanding of logging mechanisms for network, security solutions, servers, and databases. Good understanding of networking and security infrastructure. Ability to analyze data flow in network topologies. Strong communication skills, including verbal, written, listening, and presentation skills. Analytical and problem-solving skills. Knowledge of logs, events, packets, and incidents. Experience with collection methodologies like Syslog, SNMP, ODBC, LEA, FTP, SFTP. Knowledge of threats, security trends, and policies. Excellent presentation and workshop facilitation skills. Proficiency in professional English communication. Federal security clearance is an advantage. J-18808-Ljbffr

Location: Terni, Umbria, IT

Posted Date: 9/17/2025