Customer Care Coordinator

What you'll be doing: Three-month contract for a Customer Care Coordinator to join a global retail brand in Dandenong. This is a phone-based role where you will p rocess customer orders using SAP, ensuring timely and accurate fulfilment, handle inquiries and resolve issues promptly, providing excellent service. You will use Microsoft Excel to track orders and generate reports, and update customer information and interactions in Salesforce. You will work with logistics, sales, and finance teams to ensure smooth order processing and delivery. Candidates will need to meet the following criteria: Intermediate skill level with Excel SAP and Salesforce experience preferred Excellent communication skills including a professional and personable phone manner Positive and enthusiastic attitude, reliable and self-motivated High customer service orientation High level of accuracy and attention to detail Ability to work independently, as well as effectively and collaboratively within a team Benefits to you: 3 month temp role Dandenong location ASAP start At Mars, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. To apply: If you are interested in this opportunity please apply via the link, or alternatively contact Sophie Roper on 0431 437 & marsrecruitment.com.au Please note that due to the number of applications only successful applicants will be contacted.

Location: Frankston, Victoria, AU

Posted Date: 9/16/2025