Operations Manager

Chisholm is seeking an experienced Operations Manager for our Campus Services and Infrastructure team. BELONGING & INCLUSION Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education. Chisholm’s culture of Belonging & Inclusion strives to promote a self-regulating culture that enhances the experiences of our employees, students and communities. ABOUT THE ROLE The Operations Manager is responsible for leading and managing Chisholm’s multi-campus facilities operations ensuring optimised student experience. This role aligns facility services with Chisholm’s strategic objectives while focusing on improving operational efficiency, maintaining stakeholder relationships, delivering safe campuses and implementing sustainability practices. Reporting to the Head of Campus Services & Infrastructure (CSI), the Operations Manager is a member of the CSI Leadership Team (CSILT) as well as a member of the broader Campus Services & Infrastructure and Information & Technology Services (ITS) Leadership Forum. The Operations Manager manages building and grounds cleaning, maintenance and repairs in order to maintain a safe, clean and fit for purpose environment for campus staff and students. The role will have a focus on contract management, workplace health and safety, customer service and responsive maintenance. The Operations Manager will liaise closely with internal and external stakeholders including contractors, education delivery teams and professional staff; and will manage the timely response to maintenance requests. As an operations Manager, your key responsibilities include: Leading CSI compliance with relevant policies, regulations, building codes and legislative requirements for parking, property and campus safety. Lead campus wide Occupational Health & Safety (OHS) risk management works to improve campus safety in line with Chisholm’s compliance with the OHS Act and other relevant frameworks. Manage operations contracts, performance and reporting. Establish rigorous annual planning cycles across all operational functions. Implement contract management plans and an audit regime across all operational programs to ensure performance is measured. Carry out commercial negotiations with contractors, suppliers, consultants and authorities within established limits of authority. Lead a team of coordinators dedicated to service delivery, safety, and campus experience. Build and maintain strong relationships with stakeholders, including delivery areas, contractors, and internal teams. Coordinate and participate as required in security team out of hours response. Oversee and manage the efficient use of campus facilities ABOUT YOU You are a highly motivated individual with - Expertise in facilities operations and compliance with industry standards and government regulations. Ability to cope with change and disruptive technology without compromise to service standards. Sound written and verbal communications skills. Excellent communication and stakeholder management skills, with the ability to influence and collaborate at all levels. Strong financial acumen, with experience managing budgets and contracts. Working knowledge of risk management principles and process. Demonstrated experience in contract administration and procurement. Demonstrated interpersonal and communications skills with a strong customer focus. Qualifications required for the role: Relevant tertiary and post graduate qualifications in Property or Facilities Management or similar or demonstrated practical experience in this area. ABOUT US Chisholm is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our modern campuses across Melbourne’s southeast and online. We partner with governments, educational institutes, and businesses worldwide, sharing our expertise in vocational education. We offer over 400 courses that include nationally accredited pathways from secondary school programs and short courses, through to certificates, diplomas, and degrees. At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people. To learn more about Chisholm click here! WHAT WE OFFER An Inclusive work culture - Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education. Professional Development - continue to grow your career as you nurture your students Networking Opportunities with Industry Partners State of the art facilities on our campuses Free on-site parking as well as locations close to public transport Free Employee Assistance Program - get the support you want. Its confidential. If this is the job for you, please apply now. We look forward to receiving your application! Important information about your application: Your application should include: a cover letter your resume contact details of three (3) referees Please note, appointment to this position is subject to satisfactory completion of Safety Screening requirements including: Verified copies of all qualifications and transcripts as listed on resume. Current & Valid Working with Children Check (Employee and not Volunteer) Verified copy of unrestricted rights to work in Australia Verified Police Check (position dependent) Let us know if you require any adjustments to the recruitment process so we can support you to present your best self by emailing us at chisholm.edu.au Applications for this position close at 9 am, Wednesday, 24 September 2025. Chisholm Institute reserves the right to withdraw an advertised position at any stage. If you have any questions regarding the position or require further information, please contact Lisa Speakman, Head of Campus Services and Infrastructure at chisholm.edu.au.au Find out more about us by visiting us on our Website and social media sites.

Location: Frankston, Victoria, AU

Posted Date: 9/16/2025