Key Account Manager – Charities (Field Based)

Key Account Manager – Charities (Field Based) Harlow / South East (Field & Home Based) £30,000 – £45,000 Uncapped Commission Company Car/Car Allowance About the Role We’re looking for a driven Key Account Manager with proven experience in external sales and account management, ideally within Charities, Retail Consumables, or Shop Fittings. You’ll be responsible for managing and growing a portfolio of key customers, while also developing new business opportunities across your territory. This is a field-based role with home working, reporting to the Head of External Sales & Key Accounts. You’ll spend your time visiting clients face-to-face, building strong relationships, and delivering outstanding service, with full support from our internal account management team. What You’ll Be Doing * Manage and grow a portfolio of nominated key accounts within the Charity / Retail sector * Build strong relationships with decision-makers and stakeholders * Proactively promote our full range of products and solutions to achieve sales targets * Identify new business opportunities and expand our customer base * Deliver exceptional customer service and satisfaction at every stage * Conduct external client visits and video/phone meetings to maintain regular contact * Cross-sell products and solutions to maximise account value * Follow up on quotations and close business effectively * Maintain accurate CRM records and provide sales forecasts and KPI reports * Work with marketing and sales leadership to re-engage lapsed accounts and develop vertical markets * Keep up-to-date with industry trends, competitor activity, and product developments About You * Minimum 2 years’ experience in an external sales / account management role (essential) * Background in retail consumables, shop fittings, or charity supplies preferred * Proven track record of winning new business and growing accounts * Strong negotiation and closing skills with consultative selling ability * Excellent communication and interpersonal skills * Strong planning, organisational, and time-management skills * IT proficient (MS Office, CRM systems) * Full UK driving licence The Person We’re looking for someone who is: * Customer-focused and commercially minded * Confident and resilient, with a positive, proactive attitude * Results-driven, with the ability to work independently * Adaptable, persuasive, and able to build long-term client partnerships What’s in it for You? * £30,000 – £50,000 basic salary (DOE) * Uncapped commission structure – realistic OTE £70k * Car allowance and expenses covered * Laptop, phone, and full product training provided * Supportive team environment with opportunities for progression ⚡ Apply now to join a forward-thinking business where your sales and account management skills will make a real impact

Location: Harlow, Essex, GB

Posted Date: 9/14/2025