Content Moderator

Content Moderator – Gaming Industry Who we are: Apex Systems is a leading professional services organization focused on providing solutions with real business value. We provide a customer-focused approach to building authentic partnerships with our clients. What we look for: We are seeking Gaming Content Moderators to oversee discussion board content within a well-known online video game. This role will be instrumental in catching sensitive, inappropriate and/or lewd content, threats, violence and/or any other content prohibited by the game. The ideal candidates have prior experience being exposed to highly graphic content. Responsibilities: Review content to determine community guidelines are met while upholding a high standard of accuracy and quality Content moderation types include Image, Text, Video, Audio, and 3D experiences Maintain a high level of compliance and confidentiality standards Frequently review training material to remain current and knowledgeable on workflow changes, operational guidelines, and policy updates Comply with the performance indicators or parameters defined by operational goals Review sensitive content including the reporting and handling of inappropriate material Qualifications: 6 Months of experience in any technical support field (customer service, service desk and/or help desk) Ability to handle large amounts of user generated content Ability to deal with sensitive situations and malicious content online Ability to be objective instead of subjective Excellent communication skills and ability to work in a team Critical thinking and investigative skills Ability to quickly adapt and adjust priorities as new projects and processes come online Strong written and verbal communication Computer skills including comprehensive experience with word processing, spreadsheet, and slide deck software (ideally in Google Workspace) Preferred Qualifications: Experience in Trust and Safety field (Or equivalent experience in Moderation or Support) Knowledge of the gaming industry, social media industry, or any combination thereof Understanding of social media content creation and the impacts it can have Stays up to date with online trends and popular culture While no specific degree is required, degrees related to psychology, communications, or investigations have been found to be helpful.

Location: Guadalajara, Jalisco, MX

Posted Date: 9/12/2025