Bilingual Sales Support

Position: Bilingual Sales Support Location: Mississauga (Hybrid) Salary: Competitive and based on experienceJob Type: Full-TimeOur client, a leader in the Canadian food marketplace is seeking a detail-oriented and proactive Bilingual Sales Support to join their dynamic team. This role plays a vital part in supporting the sales department, ensuring seamless order processing, managing customer inquiries, and coordinating across departments to guarantee customer satisfaction from order placement through to delivery.Key Responsibilities:- Process and manage customer orders accurately, following established procedures- Answer incoming customer calls and provide support regarding orders, product information, and delivery timelines- Coordinate delivery instructions and logistics details for customer shipments- Enter transportation and customs invoices into the accounting system when applicable- Maintain and update customer records and profiles in the CRM system- Enter spot pricing into internal systems as needed- Support the sales team with documentation, information requests, and contract balance reviews- Assist in handling customer complaints, coordinating with Quality Assurance, and managing product returns, exchanges, and issuing credit notes- Verify Certificates of Analysis (COAs) and assist in generating customs documentation- Collaborate with QA to fulfill customer documentation needs- Ensure compliance with company processes and BRC standards- Contribute to strong, ongoing professional relationships with clients- Assist with inventory tracking and reconciliation as requiredQualifications & Experience:- Must be fluent French and English bilingual - Post-secondary education required- 3-5 years of experience in a sales support role ideally within food services - Strong organizational and time management skills with keen attention to detail- Excellent verbal and written communication abilities- Proficiency in Microsoft Office Suite, especially Excel and PowerPoint- Experience with CRM systems and ERP software; Sage 300 experience is considered a strong asset- Knowledge of logistics, purchasing, accounts payable/receivable is beneficial- Self-motivated, able to work independently and contribute to overall team and company successTo apply, please send your resume to Christina Cerra at christina.cerra@quantum.ca.REFER A PERM HIRE AND EARN UP TO $1,000! For more details, click here.OUR VIRTUAL DOORS ARE OPEN! We're also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.

Location: Mississauga, Ontario, CA

Posted Date: 9/6/2025