Account Manager - Milano

Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals across a worldwide network of over 350 locations on six continents. We satisfy the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts worldwide. We love to promote from within — more than 50% of our employees have been with Expeditors for five years or more. Our high retention rate is driven by a unique compensation program that offers more than just jobs — it's an opportunity to grow, do what you love, and build a career with us! Job Description Develop, maintain, and manage Expeditors' worldwide activity with one of our industry-leading, top global customers to achieve optimal business retention and growth. Ensure that the customer's cross-functional and geographical operational requirements are proactively identified and serviced. Act as the chief revenue growth champion and orchestrator for global strategic business planning and execution by leveraging global relationships, industry knowledge, and Expeditors' product, geo, and service leadership. Deliver world-class business reviews and workshops tailored to your customer that drive further collaboration between Expeditors and the customer, focusing on value creation and cost reduction as measured through business intelligence. Drive alignment and co-collaboration efforts across multiple geographies to identify the customer's top supply chain priorities and challenges. Work with Expeditors' senior executives and product & geo management to create value-added solutions that are timely and relevant to the customer's ecosystem. Increase Expeditors' revenues and profitability through providing enhanced value-added services. Scope of Position To create a unique Expeditors customer experience through total ownership and accountability: Understand global customers' profiles, needs, and expectations. Retain existing business and pursue continuous global business development. Create a strategic and mutually beneficial relationship for Expeditors with the customer worldwide. Reporting Structure Customer Retention and Development Manager Qualifications Minimum 3 years of Expeditors or industry experience outside our company. Proven work experience in business development. Proficient in MS Office and CRM software (required). Strong presentation skills. Proven project management skills. Strong analytical skills. Ability to meet KPI requirements. Proven problem-solving and interpersonal skills. Charismatic with an ability to connect. Fluent in English and Italian (required). Additional Information Expeditors offers excellent benefits: Employee Stock Purchase Plan Training and Personnel Development Program Growth opportunities within the company J-18808-Ljbffr

Location: Pioltello, Lombardia, IT

Posted Date: 8/20/2025