Support Engineer Level 1

System Engineer Level 1

Certifications - A+, MCSP, CAN, CCNA, CLA or equivalent experience           

General Skill Set:              

• Ability to install Network operating system and perform simple operating system upgrades (not requiring any data or application movement/migration).         
• Basic operating system troubleshooting
• Standard network/local printing and print queue installation and management.          
• General network Administration (adding users, groups, shares, printers).        
• Server hardware configuration.
• Rack device installations and cable management.             
• SCSI attached storage subsystems.        
• Implementation of Patch process for individual NOS.       
• Non configurable/non manageable switch installations.    
• Stand-alone Tape drive installations.     
• Approved server based (non-enterprise) tape backup software installation and configuration 
• General server diagramming and documentation