Santander Digital Services
IT MIS REPORTING
Job Location
Queretaro Metropolitan Area, Mexico
Job Description
This area is responsible for: Governance of KRIs and KPIs that helps on the measurement of IT Risk or IT performance on control executions. Develop and enforce management policies and procedures to ensure data integrity, security, and compliance with global and local policies and procedures. Collaborate with various departments to understand their metrics management needs and provide guidance and support in establishing accurate measurements. Support other Corporate Risk initiatives including client regulatory support as needed Monitor and analyze the performance of the metrics to identify areas for improvement on measurements, implement enhancements to metrics definition. Conduct regular metric quality assurance exercises to identify and resolve data quality issues, ensuring the accuracy and reliability of data used for reporting and analysis. Train and support end-users in utilizing the MIS effectively, providing guidance on data entry, extraction, and interpretation. Your main tasks will be: Execution in timely manner of QA and Annual review program across different IT teams Work with different SME’s in order to address any issue or difference found during QA or Annual Review until gets solved. Work with different SME’s in order to understand any new metric requirement and work to implement the metrics on timely manner. Address any requirement related to Internal Audit (evidence, list of metrics applicable, etc) Identification of continuous breaches on metrics and work with SME’s in order to create action plans to correct the deviation Work closely with 2LoD and /or 3LoD to prepare answer for any requirement related with metrics. What you’ll bring You’re sure to fit in if you like technology and are constantly learning about new developments, as well as having an interest in better understanding the risks faced by the Bank. In addition to developing your technical skills, you should also be interested in improving your soft skills If you think you’ve got what it takes, these are the key skills we’ll be looking for in your CV: Bachelor’s degree in information technology, Computer Engineer. Information Technology/Auditing background with at least 3 years of experience in internal controls, consulting, advisory, and professional services. Must possess depth of experience in infrastructure technology, systems development, audit, and risk management. Ability to multi-task, work effectively in a team-oriented environment as well as independently Excellent analytical, technical, and problem-solving skills Exceptional verbal and written communication in English (Minimum B2) Able to identify and summarize audit issues, as well as create meaningful and successful audit reports. The following would also be great Excel level high Effective verbal, written and negotiation skills
Location: Queretaro Metropolitan Area, MX
Posted Date: 8/17/2025
Location: Queretaro Metropolitan Area, MX
Posted Date: 8/17/2025
Contact Information
Contact | Human Resources Santander Digital Services |
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