IT Support Specialist

Location, Type, Skill, Responsibilities & More IT Support Specialist Location : Campoverde di Aprilia, Italy Type : Full Time Hours : 8 hours per day Skills Description BCIC Swiss GmBH | Best Connect International Company is looking for a full-time on-site IT Support Specialist in Italy. Responsibilities Provide first/second level contact and problem resolution for customer issues. Work with third-party vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support, and troubleshoot Windows XP, 7, 8.1, 10, and Microsoft Office 2010. Cisco Jabber is an authorized desktop application. Have basic knowledge of Mac OS to support Apple PC users. Install, upgrade, support, and troubleshoot printers and hardware. Perform preventative maintenance on computers, laptops, and printers. Perform repairs on desktops, laptops, printers, and peripherals. Use diagnostic tools to troubleshoot network and hardware/software issues. Have broad IT experience with understanding of networks, servers, AV, smart devices, and telecoms. This position requires flexibility and teamwork in a project-based environment. Perform other duties as assigned. Requirements Must hold a valid work permit. Extensive knowledge of IT and computers. Several years of related experience preferred. Italian language at minimum B2 level. If you meet all the above requirements, please send your CV in English, mentioning the position in the subject line, along with a WhatsApp number, as soon as possible. Apply here : Salary : Negotiable Apply Now! J-18808-Ljbffr J-18808-Ljbffr

Location: Napoli, Campania, IT

Posted Date: 8/17/2025