Operations Engineer (Advanced) 3109

Key Responsibilities: Design, implement, and maintain VDI solutions aligned with BMW global guidelines. Own and manage VDI operations and maintenance across hybrid cloud (Private & Public). Collaborate closely with application owners and engineering teams to understand CA/CAE application dependencies and their VDI impact. Drive VDI automation initiatives using Ansible and other automation tools to optimize performance and processes. Develop Ansible playbooks for VDI deployment and application performance enhancement. Monitor, manage, and fine-tune VDI platforms to ensure performance, stability, and cost-efficiency. Define and manage self-service requests in ServiceNow for VDI demands (resizing, provisioning, platform switches). Lead efforts around cloud migration (public and private) for CAE/CAD applications and their dependencies. Handle Problem, Incident, and Change Management processes for dedicated ITSM services. Maintain accurate and up-to-date documentation across CMDB, Application Instance Wizards, and knowledge bases. Act as technical lead during audits, ensuring compliance with security, performance, and ITIL processes. Support weekend changes when required and participate in global operations meetings. Essential Skills & Experience: Strong experience with Confluence, Jira, Bitbucket/GitHub Expertise in Unix/Linux (RHEL, Ubuntu) and Windows operating systems Hands-on experience with Autofs, DFS, NFS, CIFS Proven background in CAD & CAE environments Knowledge of VMware Horizon, ESXi, Cloud Foundation Experience with Azure Public Cloud and cloud migration technologies Strong stakeholder management and ability to navigate architectural technical discussions Familiarity with the Agile Working Model (AWM) and working within Agile teams Advantageous Skills: ServiceNow ITSM Suite knowledge Experience in Automation and AI processes Experience in DevOps teams (agile steering) Deep knowledge of VDI platform migrations Strong understanding of High Performance Computing in VDI setups Knowledge of storage solutions (emc2, NetApp) Experience with Ansible Tower and advanced playbook design Hands-on Public & Private Cloud experience (Azure, AWS) Understanding of data security, privacy, and compliance Familiarity with BMW-specific tools (DIVA, iStore, ADGR) Scripting and programming (Java, Python, Perl) Qualifications: Degree in Information Systems, Computer Science, or related field ITIL certification (preferred) Scrum Master/Agile certification (advantageous) Relevant Storage or Operating System certifications highly beneficial Minimum 4 years in IT Operations with strong ITIL background, storage management, VDI and operating systems, Agile/Scrum environments. Why Join Us? Work with a global leader in automotive innovation Be part of cutting-edge cloud migration and high-performance computing projects Collaborate with top talent across international teams Competitive package and growth opportunities Ready to Apply?

Location: Menlyn, ZA

Posted Date: 8/10/2025