HR Systems User Experience Analyst

HR Systems User Experience Analyst Location: Bedfordshire (3 days in office) Employement Type: Permanent or FTC Salary: Up to £50,000 Role Overview We’re supporting a well-known employer in sourcing an HR Systems User Experience Analyst to help shape and enhance the colleague-facing experience within their HR systems, with a strong focus on Workday . In this content-led and user-centric role, you’ll lead the creation, review, and governance of all colleague-facing materials; ranging from system help text to knowledge articles and key communications. You’ll collaborate with HR, IT, Legal, and Internal Comms teams to ensure the HR self-service experience is intuitive, clear, and compliant across a diverse European workforce. This position sits at the intersection of HR systems, change, and digital communications , and will be integral to a large-scale transformation project early in your tenure. Your input will directly shape how colleagues engage with digital HR processes, policies, and guidance. Key Responsibilities Lead the creation and ongoing management of clear, helpful, and compliant system content (e.g. help text, user guides, system messages) Work closely with cross-functional teams to identify friction points and simplify the colleague experience Ensure content aligns with HR policies, European employment regulations, and accessibility best practices Translate complex HR processes into easy-to-understand digital guidance Apply user personas, feedback, and data insights to improve the end-to-end HR system journey Support internal HR change programmes with well-structured and user-focused communications Act as a key contributor to system rollout and transformation initiatives, ensuring clarity and usability are prioritised Advocate for intuitive system design and inclusive communication throughout the colleague journey Key Requirements Strong ability to create clear, engaging, and helpful content for digital HR systems, especially Workday Experience translating complex policies or workflows into simple, user-friendly language Understanding of HR practices, European employment law, and digital self-service models Proficiency working with cross-functional teams, particularly in HR, IT, Legal, and Communications Strong communication and copywriting skills, with high attention to detail Ability to manage multiple tasks and shifting priorities in a fast-paced environment Experience using data insights and feedback to improve user experience Familiarity with user journey mapping, personas, or UX principles is a plus A proactive, collaborative approach and a genuine focus on quality and continuous improvement

Location: St Albans, UK, GB

Posted Date: 8/3/2025