Customer Side Repair Technician

SES Water (part of the Pennon Group) is a local water company dedicated to providing high-quality water and exceptional service to our customers. With a rich history of serving the communities in the Southeast of England, we are committed to delivering a reliable and sustainable water supply, ensuring that our customers have access to safe and clean water every day. A forward-thinking utility company, SES Water is driven by innovation and environmental responsibility. We continuously invest in cutting-edge technologies and sustainable practices to protect and preserve our precious water resources while meeting the evolving needs of our customers. As a Customer Side Repair Technician, youll work outdoors year-round supporting our External Engineering teams to repair and replace water supply pipes to homes and commercial premises. You'll play a vital part in ensuring work is completed efficiently and safely by assisting in excavation, reinstatement and pipework repair activities. This is more than just a manual role its about supporting essential services, working collaboratively, and upholding our core values. What We Offer We offer a range of benefits for your personal and financial wellbeing, including: - Generous salary; starting from £29,000 - Group personal pension plan with up to 10% employer contribution - Life assurance for peace of mind - Financial education, savings, and loans support - Perkbox - Shares scheme - Cycle to Work and Car Share Schemes for eco-conscious commuting - 25 days of annual leave for work-life balance - Simply Health healthcare cashback scheme and Surgical Choices - Service and MOT discounts at our on-site garage - One paid day per year for volunteering in the community Key Responsibilities - Assist lead engineers with pipe tracing, excavation, and reinstatement - Repair and replace water pipework under supervision - Operate small plant and equipment (training provided) - Work outdoors in all weather conditions, carrying out physical manual tasks - Engage positively with colleagues and customers - Participate in an out-of-hours on-call rota What We're Looking For Essential Requirements: - Experience in labouring or physically demanding work - Full UK driving licence - Good communication skills and ability to work in a team - Customer-focused attitude - Flexibility to work weekends and evenings when on-call - Basic Maths and English skills - Resides within SES Waters supply area Desirable Skills: - Experience in plumbing or reinstatement - NVQ Level 2 in Plumbing - E-literate and familiar with safe working practices - Possession of personal hand tools Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. fee Our core values which are essential to our success are: - Be Rock Solid Build trust and be trusted. Be the one we all look to and can depend on. - Be You We want you to bring your best every day. Be yourself and make your mark in your individual way. - Be the Future Embrace change. Drive progress. Own the challenge. Let us know if we can support you during the interview process.

Location: Redhill, Surrey, GB

Posted Date: 8/2/2025