JEK recruitment B.V.
Credit Controller/Collections Analyst
Job Location
Hoofddorp, Netherlands
Job Description
As the Collections Analyst you have responsibility for a variety of duties for a complex structure of entities across Europe. You are responsible for are collections across these entities and you are responsible for all internal and external relationships to support this function. Focus will be Benelux and Nordics, therefor Dutch and English required. Salary up to EUR 3500-3600 gross per month, plus 10% bonus. Manage nominated Debtor Accounts to maximise cash flow/minimise bad debts through the credit management system Keep over 90-day debt at a low and manageable level by applying the escalation process Recommend nonpaid accounts to the Collections Supervisor for escalation to external debt collectors Promptly investigate and address Billing Queries raised by clients and use the available tools to chase for resolutions from internal sources Liaise with various internal departments to investigate and resolve billing queries in line with agreed SLAs. Manage customer relationships to a very high standard, written communication, taking conference calls and F2F meetings as required Engage the wider business when chasing/escalation accounts to ensure customer relations are maintained Ensure that any Unidentified or Unallocated Cash amounts are pursued and resolved in a timely manner Highlight any contractual terms which are unable to be supported automatically by the billing system Work independently with End Users and Operational Leads to fully define and map such company processes and procedures, highlighting existing controls, potential risks and current issues Suggest areas for alignment and process improvement Support and participate in Collections initiatives as required This position will report to the Regional Collections Manager Desired profile Minimum of 2 years of proven previous experience in a similar role Knowledge of standard accounting packages (ideally Financial Force & Oracle) Good problem-solving skills: a creative approach with the ability to develop new ideas Ability to produce work to a consistently high standard within tight deadlines Excellent communication in English and Dutch
Location: Hoofddorp, North Holland, NL
Posted Date: 7/31/2025
Location: Hoofddorp, North Holland, NL
Posted Date: 7/31/2025
Contact Information
Contact | Human Resources JEK recruitment B.V. |
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