Site Reliability Engineer

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, High Tech, Semiconductor, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 totaled $13.8 billion. ESSENTIAL DUTIES AND RESPONSIBILITIES • Self-starter mentality: take ownership of the problems or tasks, drive solutions, and continuously improve our processes • Data driven. • Strong focus on sharing what is working well, what is not, and what plans we have to improve the areas that are not working well. • Responsible for establishing end-to-end monitoring and alerting all critical aspects of supported pipelines. • Identify low hanging fruits. • Manage and troubleshoot our aws eks clusters, ensuring reliability and performance. • Strong focus on improving team practices. • Ensure technical solutions meet quality, security, and compliance requirements; work directly with key stakeholders and technical teams to ensure solutions have passed the required quality checks. • Partner with other SREs on configuration management at scale. • Work with software engineers (SWEs) in product development and SREs to define all the steps required to release software: how the software is stored in the source code repository; how artifacts are stored in artifact management repositories; how middleware is configuration and patched; enforcing build rules for compilation; automated testing and establishing quality gates; packaging; and deployment processes. • Proactively work on toil reduction, efficiency, and capacity planning. • Promote a culture of shared responsibility. PREFERRED QUALIFICATIONS • Strong focus on Innovation (process & technology) • Experience working with business partners and vendors. • Coordination and planning with project management on resource allocations. • Focus on a more wholistic project level and less focus on the day-to-day interactions unless certain details are needed. • Focus on project health and roadblock remediation. • Strong Soft Skills (negotiate, communicate, listen, solve problems, customer-first mindset, flexibility). • Advanced Infrastructure Knowledge (Data Center, Cloud, infrastructure as code, Containers [Docker & Kubernetes]). • Security Awareness. • Advanced Knowledge of modern DevOps Stack Tools example but not limited to: Chef, Bamboo, Bitbucket, Containers [Docker & Kubernetes], and AWS Expertise). • Big Picture Thinking. • Network Awareness. • Practice incident response and blameless postmortems. For more information on how we process your personal data, please see HCLTech Candidate´s Data Privacy Notice Candidate Data Privacy Notice | HCLTech For latest updates, follow our page: https://www.linkedin.com/showcase/hcltech-mexico/

Location: Mexico, MX

Posted Date: 7/31/2025