Restaurant Manager

Duties: Oversee all aspects of restaurant operations, ensuring efficiency, quality and profitability. Lead, train, and manage FOH and BOH staff to maintain high standards of service and professionalism. Create staff schedules and oversee daily staffing needs. Monitor guest satisfaction, handle complaints diplomatically, and resolve issues promptly. Work closely with the Kitchen Manager to align food service with customer expectations. Maintain compliance with health, safety, and hygiene regulations. Oversee cash handling, POS system usage, and daily financial reporting. Implement and maintain operational procedures to improve efficiency and customer experience. Requirements: Grade 12 A formal qualification will be an advantage Proven experience as a Restaurant Manager or similar role. Strong leadership and team-building abilities. Excellent communication and customer service skills. Proficient with restaurant software systems (POS, scheduling, inventory, etc.). Solid understanding of restaurant financials, including budgeting and cost control. Exceptional organizational skills and attention to detail. Ability to work flexible hours, including weekends, and holidays.

Location: Mossel Bay, ZA

Posted Date: 7/26/2025