Customer Service Contact Centre Advisor

We now have an exciting opportunity for experienced Customer Service Contact Centre Advisors - ( up to 6-month contracts available) GERMAN, FRENCH, DUTCH, ITALIAN & SPANISH speaking applicants only! We are looking for customer-focused and results-orientated individuals, with sound problem-solving and interpersonal skills, to deliver exceptional service to customers across multiple channels. Key Responsibilities Query Handling (Inbound/E-mail/Webchat/etc.) Responding to a defined range of customer queries or inquiries, to deliver appropriate, accepted resolutions for customers Liaising with internal/ external parties to resolve customer queries Escalate any queries or complaints to the appropriate channels to ensure they are handled and resolved in a timely manner Provide accurate information to customers Requirements Previous experience in E-mail & Webchat support Proficiency in English is an essential requirement A minimum of 6 months client service experience in dual-focus capacity Must be able to work in UK basedshifts Benefits in campaigns Medical Insurance Commission, Incentives Internal job opportunities Work from home options (ts&cs) International client exposure Above market-related salaries Employee Wellness support

Location: Cape Town CBD, Western Cape, ZA

Posted Date: 7/24/2025