Customer Project Manager

GieseckeDevrient makes the lives of billions of people around the world more secure. We shape trust in the digital age with built-in security tech in three segments: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. At GD Mobile Security , the world leader in secure telecommunications systems via SIM / eSIM, we are looking for a Customer Project Manager. Your Responsibilities: Planning, steering and implementation of complex customer projects within the division Trusted Connected Devices Project scope is e.g. implementation of customer-specific eSIM and OTA solutions in our data centers as well as integration with 3rd parties Customers are e.g. large mobile network operators, automotive or tech companies Project team (Globally Distributed – Matrix organization) is typically coming from different regions, close cooperation and alignment within the team is essential High customer orientation, in particular with regard to time and critical requirements Frequent communication with internal and external customers Ensure high customer satisfaction, also with stakeholders and in the team Management of problems, escalations and risks Provide support for pre-sales activities Contribution to process, methods and tool improvements Your Qualifications: University degree in a technical, economic or natural science area Proven ability to lead complex IT projects with OEM/Tier1 telecommunications or automotive companies 5 years of professional experience as a Project Manager or in a comparable role SaaS, customer onboardings, test and integration, SIM card technology experience beneficial ITIL v3/v4 experience advantageous, certification is a plus Experience in project management methodology required, IPMA / PMI (PMP) / PRINCE 2 certification is highly desirable Flexible and open-minded High customer and market orientation Ability to work in a team and enjoying the joint project work Intercultural competence and fluent in English in addition to Portuguese. Tools – Proficiency – Microsoft – Project, Excel, Word; Other – JIRA, ServiceNow Self starter, work under minimum supervision Passion to learn/understand underlying technology for holistic understanding of the overall business space Nice to Have Ability to communicate in Spanish Familiarity with Agile/SAFE Experience in Security Domain Exposure to ServiceNow or SAP as a user Background as a technical engineer What’s great about working with us: Culture and diversity: Join a people oriented environment with different nationalities and a great team spirit, flat hierarchies (everyone speaks to everyone). Equal Opportunity Employer and LGBT friendly. Global Collaboration: Work collaboratively with stakeholders around the globe. Career Development: Benefit from continuous training, coaching, and talent development programs. Social Benefits : flexible compensation (transport tickets, training, private insurance), etc. Own canteen: take a break with our breakfast and lunch service: chose between a wild range of menus, salad desk, and sandwiches service. Nicely prices! Work-Life Balance: Flexible working hours with the option for remote work (M-Th 8.30 – 17.30 and Fri 8.30 – 15.30; 3 days of remote work). Location: Sant Joan Despí. Easy communication by public transport.

Location: Sant Joan Despí, Catalonia, ES

Posted Date: 7/16/2025