Helpdesk Operative

Job Title: Faultline Helpdesk Operative Location: Unit 3 Viewpoint, Gatwick Airport Industrial Estate, Lowfield Heath, Crawley, RH11 0PB Company: CBRE Managed Services Limited Contract Type: Temporary Start Date: 1 July 2025 End Date: 30 September 2025 Working Hours: 07:00 to 19:00 (full-time, 40 hours per week) Pay Rate: £16.35 per hour (umbrella) CV Required: Yes CBRE Managed Services is looking for a Faultline Helpdesk Operative to join their team on a temporary basis, providing crucial support at their Gatwick & Regions site. This role is ideal for someone with excellent communication skills, strong attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Key Responsibilities: Receive, log, and respond to incoming calls and emails related to facilities faults and issues Accurately input data into the helpdesk system and assign tasks to relevant teams or engineers Monitor and update fault progress, ensuring timely resolution and communication with stakeholders Liaise with internal and external teams to coordinate follow-ups and maintain service levels Support administrative and reporting tasks related to fault management Requirements: Previous experience in a helpdesk, customer service, or facilities support role Strong IT and data entry skills Excellent verbal and written communication skills Ability to stay calm under pressure and prioritise effectively Reliable and punctual Additional Information: Full-time role: 40 hours per week CV submission is required for application To apply, please send your CV to RG Setsquare is acting as an Employment Business in relation to this vacancy

Location: Crawley, West Sussex, GB

Posted Date: 7/15/2025