Service Controller

IMH Recruitment are currently seeking an experienced Service Controller to support our client's team with scheduling & dispatching work electronically to individual trades operatives of Construction Services in Barnsley. Duties * Running job queues and booking repair appointments with customers in workers diaries. * To electronically schedule, allocate & dispatch work to all operatives & liaise with operational managers & individual or groups of operatives to reschedule work in an efficient manner. * To liaise with the contact centre & other colleagues to ensure emergency repairs are completed within timescales. * To deal with sensitive information with regards to confidentiality, data protection & freedom of information. * Dealing with customer enquiries. * Relief Planner support. * Call Handling. Requirements: * Demonstrate significant experience of working in a Repairs Service environment. * Sound knowledge of operational procedures for providing a comprehensive repair & maintenance service. * Ability to deal effectively with customers via telephone, online and in face-to-face situations. * Excellent analytical skills with a keen attention to detail. * Demonstrate experience in the use of computerised work scheduling software, including knowledge of Works Management systems & software applications. * To be willing to work outside normal office hours should the situation arise. * 4 GCSE’s (Grade A – C) or equivalent qualification. * Basic DBS required. * A full UK Driving Licence and own vehicle is preferred but not essential. Hours & Pay: * Monday - Friday: 8AM-4PM. (must be flexible to work outside normal working hours on occasion). * £14.40 Per Hour. If you are a motivated professional looking to contribute your expertise in a dynamic environment, we encourage you to apply for this exciting opportunity as a Controller with an up to date CV! For further information, please call the office on (phone number removed)

Location: S70, Barnsley, GB

Posted Date: 7/15/2025