Senior Customer Analyst (7-month FTC)

Senior Customer Analyst - FTC (7 Months) | Up to £60,000 Bonus Benefits Location: Watford (2-3 days in office, flexible hybrid model) Contract: Fixed-Term Contract (7 months) Sector: Global Retail A leading global retailer is seeking a Senior Customer Analyst to join a rapidly growing customer analytics team. With 4,500 stores across 9 countries, this brand is best known in the UK and Europe for its off-price retail model, including a popular high-street fashion chain. This is an exciting opportunity to join a fast-evolving analytics function, working on high-impact projects such as store clustering , customer segmentation , and retail sales drivers . You'll play a key role in uncovering insights that inform strategy across marketing, customer loyalty, and performance. What You'll Do: Own end-to-end analytical projects using SQL and customer data Collaborate with stakeholders to deliver actionable insights Present and communicate complex findings through compelling data storytelling Contribute to the growth and maturity of a young analytics function Core Skills: 3 years of advanced SQL experience (essential) Strong data storytelling and stakeholder communication Background in working with relational databases, customer data, and marketing/CRM functions Familiarity with Python or R (advantageous) Exposure to GA, email marketing analytics, or retail data (nice to have) Who You Are: Commercially minded and insight-driven Proactive and comfortable working in a small, non-agile, high-collaboration team Passionate about solving business problems with data Able to work independently and hit the ground running Why Join? Flexible hybrid working (typically 2-3 days in-office, with emphasis on collaboration) Up to 16% performance bonus stock worth ~£32k healthcare & more Loyalty bonus after 3 years (if made permanent) Office located directly opposite the station for easy commute Interview Process: 1st stage: Interview with the team 2nd stage: SQL/insight-based task Final stage: Sign-off conversation (if needed) Apply via the link below

Location: Watford, UK, GB

Posted Date: 7/15/2025