IT Technician

Key Responsibilities: Support and maintain the companys IT infrastructure, ensuring stability, performance, and reliability. Provide timely end-user support and resolve technical issues efficiently. Manage and configure Linux servers (Ubuntu/OpenSUSE) and related systems. Monitor and troubleshoot network connectivity, TCP/IP protocols, routing, and firewall configurations. Assist with hardware installation, maintenance, and basic server administration tasks. Collaborate with the team to implement security measures using firewalls and security appliances. Document processes, incidents, and solutions clearly for ongoing reference and knowledge sharing. Communicate professionally with clients and internal stakeholders to provide excellent technical support. Continuously learn and adapt to new technologies, tools, and best practices. Qualifications & Required Skills: CompTIA A, Network, NQF IT certifications, or a relevant IT degree or diploma, OR strong hands-on experience with demonstrable technical skills. Proficient in Linux (Ubuntu/OpenSUSE) with daily hands-on use. Solid understanding of networking concepts including TCP/IP, routing, and troubleshooting. Practical experience with firewalls and security appliances. Basic knowledge of server administration and hardware support. Strong end-user support capabilities with excellent problem-solving skills. Demonstrated engineering mindset with a strong willingness to learn and adapt. Excellent professional communication skills and client-focused support approach. Nice to Have: Experience with FortiGate, Cisco, or Juniper devices. Proxmox virtualization knowledge. NFS/SMB file sharing experience. MOXA/serial communication understanding. Windows admin for printers and Office. MariaDB knowledge (v10.3, replication). Bash or Python scripting. Backup/disaster recovery exposure. Knowledge of telemetry or monitoring tools.

Location: Kloof, ZA

Posted Date: 7/7/2025