Senior VicePresident, Global RevenueCycle Management

ClinicMind’s core values—Excellence · Learning · Teamwork guide everything we build. With150 in‑house analysts, half a dozen BPO partners, and a proprietary billing platform, we now need a P&L‑owning executive to deliver best‑in‑class collections, continue to improve performance, automate, and meet the RCM needs of a rapidly growing client base. Mission for This Role (First12 Months) Raise Net Collections to≥97% while cutting Denial Rate below4%. Reduce DSO to Implement two automation sprints per quarter in partnership with Product & Engineering. Key Responsibilities Operational Leadership Full P&L for 150 internal FTE BPO vendors (SLAs, penalties, expansion). Weekly Power‑BI dashboards covering Net Collections, DSO, Denials, A/R>90, Cost‑to‑Collect. Process Automation Champion RPA (Robotic Process Automation), AI‑denial prediction, and payer‑API integrations; build ROI cases and run UAT (User Acceptance Testing) Lead quarterly Lean/Six‑Sigma Kaizen events Team & Culture Scale, coach, and performance‑manage teams of 50‑500 team members across coding, billing, collections, and analytics. Embed Excellence, Learning, Teamwork via joint on‑shore/off‑shore OKR sessions, SOPs, and Continuous Training program. Vendor & Compliance Negotiate BPO rates, enforce turnaround‑time SLAs, and run continuous quality audits. Ensure HIPAA, payer‑policy, and SOC‑2 compliance; serve as primary audit contact. Stakeholder Alignment Partner with Engineering on RCM roadmap; Finance on cash‑flow forecasting; Sales on client RCM onboarding. Responsibilities and Qualifications 10years leadership of high‑volume (>$500M) RCM organizations, including offshore BPO governance. Proven record of reducing DSO ≥20% and Denials ≥30% within 12months. Hands‑on experience steering EHR/RCM product backlog or large‑scale automation roll‑outs. Deep knowledge of chiropractic, physical therapy, and mental health payer rules and coding compliance. Data‑driven operator; expert with SQL/Looker/Power‑BI and at least one modern billing platform. Bachelor’s in Business/Health Admin; MBA/MHA or Six‑Sigma Black Belt preferred. Communicates with radical candor; builds trust across cultures and time zones. Coaches leaders through change; celebrates wins and learns from misses. Operates as an owner—fixes what’s broken before being told. Why ClinicMind Lead a 150‑person team inside a fast‑growing SaaS services platform. Direct influence over product automation roadmap and AI investments. Competitive salary, performance bonus tied to the KPIs above, equity option pool. Permanent Work From Home Must Have: High comfort level working on Eastern Time Zone/US Shift Good internet access at home Mobile Hotspot Laptop/Desktop with at least 16 GB J-18808-Ljbffr

Location: None, Piemonte, IT

Posted Date: 7/6/2025