Customer Quality Engineer

TPI Composites is the leading wind-blade manufacturer and the only independent wind blade manufacturer with a global footprint. Main Responsibilities: Take lead on the resolution of several Local Warranty projects across different products and customers, mainly but not limited to your location plant. Support the Customer Warranty Project manager & Technical Leader with local plant solutions related to large Global Warranty projects. Act as Quality project leader in Warranty projects (RCCA), forming a team of experts and supporters from different internal functions (ENG-Quality-Factories-Technical support) and driving it through all technical steps of the project (Technical Review gates). Follow progress ensuring actions are closed in timely and qualitatively manner. Escalate project risks such as resource shortage, new technical risks. Be technically minded and curious to “ask the right question” and review input delivered and validate assumptions. Provide regular communication and progress updates to the local Customer’s SQE appointed as project interface and support the Customer Warranty Program manager with Customer’s Global organization communication when required. Escalate to Customer Warranty Relations manager any complex communication to customer or need for overall strategy with Customer’s Global organization. Qualifications & Experience B.S. degree in Engineering required, or equivalent qualification. Minimum 5 years related industry experience required. Experience in Blade manufacturing quality and RCCA projects. Experience in project management with PMP certification preferred. Lean 6-sigma green belt certification preferred. Computer proficiency & Excellent presentation skills Quality orientation and high attention to detail Ability to work with vendors, customers and employees Experience working with high performance teams. Ability to maintain safe work environment. English fluency; speak, read, write. Personality & Leadership: Flexible, pragmatic, open and positive personality with “can-do-attitude” Strong leadership and communication skills Excellent interpersonal skills and attention to detail Self-motivated, proactive, solutions-driven change agent required. Ability to work in a matrix environment.

Location: Ciudad Juárez, Chihuahua, MX

Posted Date: 7/5/2025