ERP Analyst

Purpose of the function Reporting to the IS Project Manager, the ERP Analyst will work closely with the IS and IT team. He/she will collaborate with cross-functional teams to drive key business initiatives by improving business processes within a standard project management methodology. The candidate will be expected to provide a variety of technical and analytical services to customers at all sites (Canada, USA, Mexico) and play a support role to users of IT systems. More specifically, the person sought will be called upon to : Lead the review, optimization and documentation of business processes Conduct quantitative analysis and modeling to support operational decisions; Proactively monitor, identify and resolve critical business issues and risks; Actively participate in various problem-solving workshops to meet customer expectations; Implement both quick wins and long-term solutions; Provide user training ; Managing change when implementing new products ; Support UX migration efforts by configuring and customizing Plex screens, roles and navigation; In collaboration with the project manager, participate in the review of business processes and develop optimization strategies; Develop and maintain documentation and metrics to improve operational efficiency; Participate in major projects such as the activation of new modules with our ERP and the standardization of processes; Build/improve/dynamize evolving operational processes between several functions; Work with ERP system users and managers to determine the appropriate/optimized system configuration; Research, identify, develop, test and implement changes to improve the ERP system and business processes; Deploy industry best practices to improve Exo-s efficiency through our ERP modules; Respond to level 2 user requests for the ERP system via a ticketing system; QUALIFICATIONS AND SKILLS REQUIRED: Bachelor’s degree in information systems or computer science or equivalent ; Minimum 5 years related experience; Solid knowledge of PLEX manufacturing system configuration, customization and administration; Solid expertise in PLEX configuration, particularly in sales, purchasing, planning and shipping Knowledge of various manufacturing business processes / Manufacturing experience required Knowledge of a variety of data analysis techniques, including clustering, logistic regression, data/text mining, decision trees, etc. Proven success in PLEX ERP standardization and UX migration projects Comfortable manipulating and extracting information from large, complex data sets; Strong understanding of integrated systems ; Strong analytical, innovative problem-solving and multitasking skills; Bilingual (French/English), Spanish an asset; Excellent communication skills, both written and verbal; Ability to work independently Ability to work with multidisciplinary teams. Willingness to travel (valid passport) ;

Location: Sherbrooke, Quebec, CA

Posted Date: 7/3/2025