General Manager

This is more than just a job, its a unique opportunity to lead a purpose-driven lodge that blends traditional safari charm with a community-focused ethos. Were looking for a natural leader who is at ease in the bush, understands the complexities of running a high-capacity property, and is passionate about delivering authentic, memorable guest experiences. Candidate Requirements: Proven Lodge or Hotel Management Experience Minimum 35 years in a senior leadership role in safari lodges, bush hotels, or tented camps. Strong Financial & Systems Knowledge Confident in budgeting, cost control, payroll, and financial reporting. Must be fully operational on SEMPER or a similar property management system. Operational Expertise Across All Departments Deep understanding of housekeeping, food & beverage, facilities, guest logistics, and lodge presentation. A motivator who thrives on team development, performance management, and creating a strong service culture. Solid understanding of HR legislation, disciplinary procedures, and fair labour practice. Committed to delivering consistently warm, authentic service in a high-volume environment. Values social impact, enjoys mentoring and growing local talent, and understands the importance of cultural exchange in the guest experience. Proficient in Microsoft OƯice Suite, email systems, and POS/PMS tools. Valid SA Drivers License (essential) Tertiary qualification in Hospitality, Tourism, or Business Management Fluent in English (additional international languages an asset) Candidate Responsibilities: End-to-end daily lodge operations, including oversight of guest experience, logistics, and compliance. Supervision of front-of-house, kitchen, maintenance, housekeeping, and security departments. Full control of financial reporting, budget planning, procurement, and supplier relations. Ensure adherence to health & safety protocols, hygiene standards, and property presentation. Direct training, mentoring, and upskilling of local team members across departments. Uphold and enhance the Unyati guest experience, maintaining our brand standards. Monitor and report on performance KPIs including occupancy, spend per guest, and departmental efficiency. Coordinate with Head Office on marketing initiatives, specials, and OTA management. Oversee permits, licenses, and legal obligations related to lodge operation. Contribute to the long-term strategic planning and development of the property. This is a live-in position; 3 weeks on/1 week off

Location: Hectorspruit, ZA

Posted Date: 7/3/2025