OPERATIONS COORDINATOR

Job Description Job Description Operations Coordinator Job Title: Operations Coordinator Reports To: Branch Manager Location: TBD FLSA Status: Non-Exempt Employment Status: Full-Time Regular Job Level: Individual Contributor Company Overview Ferrari Group specializes in the worldwide shipment of jewelry and luxury goods, providing one-stop solutions for the logistics management of high-value merchandise. The company is recognized for its global expertise in customs procedures and valuable experience with different courier services, gaining increasing recognition within the industry. Job Summary The Operations Coordinator is responsible for supporting the daily logistics and administrative operations of the branch. This entry-level role offers the opportunity to develop skills in import/export coordination, shipping/receiving, and compliance while working in a fast-paced, secure, and client-facing environment. The Coordinator will collaborate closely with cross-functional teams, ensure accurate data handling, and maintain excellent customer service standards. Key Responsibilities Assist with shipping and receiving procedures, documentation, and recordkeeping. Support import/export processes by helping prepare documentation and communicating with internal teams. Track shipments and maintain status updates across departments and systems. Interface with clients and internal stakeholders to provide timely and professional updates. Ensure accurate data entry and help maintain company records. Uphold compliance with industry regulations and company policies, including TSA and customs-related guidelines. Collaborate with other departments such as Customer Service, Dispatch, Security, and Warehouse to support end-to-end operations. Respond to emails, phone calls, and requests for operational support. Perform clerical and administrative duties such as filing, scanning, and maintaining operational documents. Support weekend and overtime operational needs when required. QualificationsEducation and Experience: High School Diploma or equivalent required. Minimum of 1 year of experience in logistics, shipping/receiving, or supply chain operations preferred. Exposure to import/export or customs procedures is a plus and can be developed on the job. Knowledge and Skills: Excellent verbal and written communication skills. Strong attention to detail and ability to multitask in a fast-paced environment. Strong customer service orientation and interpersonal skills. Ability to work both independently and in collaboration with cross-functional teams. Familiarity with basic shipping documentation and operational compliance. Bilingual language skills are a plus. Technology and Tools: Proficiency with Microsoft Office Suite (Word, Excel, Outlook). Familiarity with Google Suite (Docs, Sheets, Drive). Experience with database, logistics, or timekeeping software (e.g., ADP) is a plus. Work Environment and Schedule • Office environment; physical presence required (no hybrid/remote work option). • Overtime and weekend work may be required based on operational needs. • High-security and compliance-focused setting. Benefits: Competitive salary with performance-based incentives. Comprehensive health, dental, and vision insurance. 401(k) with company match. Paid time off (PTO) and holiday benefits. Professional development and career advancement opportunities. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship. Ferrari Express Inc. is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Location: Los Angeles, CA, US

Posted Date: 6/30/2025