IT Business Analyst

About Trace One Trace One is a global leader in PLM and compliance solutions dedicated to retailers and manufacturers of Consumer Goods (CG). With over 30 years of industry expertise, we provide innovative and scalable solutions that support the entire lifecycle of product manufacturing, enabling our clients to thrive in new markets. Serving more than 9,000 brands worldwide, Trace One is committed to excellence in every aspect of our business, including solutions, standardization and data access, customer success, and social and environmental responsibility. For more information, visit www.traceone.com or follow us on LinkedIn: Trace One LinkedIn and YouTube: Trace One YouTube . Context: As an IT Business Analyst, you are responsible for the lifecycle of innovative business and functional requirements, including collection from stakeholders, definition, design, alignment, prioritization based on product vision, and monitoring development through applied methodology. You oversee software implementation iterations, ensuring practices, rules, and values are understood and behaviors are compliant with Trace One methodology. You ensure that goals, scope, and product domain are understood by all project team members. Key Responsibilities: Lead workshop sessions with customers to capture and document requirements effectively. Manage multiple projects simultaneously according to statements of work. Deliver system design elements, including data migration rules, business rules, prototypes, or other detailed deliverables. Collaborate with PM, Product, Regulatory, and other departments to design solutions that meet project constraints. Design solutions in conjunction with the Enterprise Solution Architect through Business Blueprint documents. Refine and document detailed user requirements to provide clarity for Development and QA teams. Work with project teams to enforce best practices and optimize core product reuse, refining requirements with Professional Services and end customers as needed. Validate products during development phases following project-specific methodologies. Support QA testing efforts, including developing user acceptance criteria. Assist in training for Services, Sales, and Marketing departments. Develop and provide PLM solution expertise. Assist in business case development for innovation proposals. Support Sales and Pre-Sales teams with RFIs and RFPs when needed. Collaborate with third-party entities such as system integrators and consultants. Core Competencies: Excellent written and verbal communication skills, including technical writing. Ability to demonstrate software and communicate effectively at business and functional levels. Leadership skills to facilitate requirement gathering sessions. Quick learner of new products, systems, and technologies. Strong interpersonal skills to work with internal and external clients, including participation in user workshops. Analytical, problem-solving, and critical thinking abilities. Willingness to travel for requirements gathering and project needs. Experience with PLM software implementations, preferably in the food & beverage industry. Proficiency in English, both written and verbal. Education & Experience: Minimum 5 years experience in preparing functional requirements, use cases, business process modeling, and creating use-case or sequence diagrams, preferably in the Food & Beverage industry. Knowledge of the full Systems Development Life Cycle (SDLC). Experience with software design and modeling tools such as UML. Expected to travel domestically and internationally. What can you expect from us? Encouragement of idea sharing, an international environment, internal growth opportunities, soft skills training, an internal Academy, unlimited LinkedIn Learning access, engaging events from our Happiness Committee. The Trace One group is an equal opportunities employer. If you see yourself in this role, apply now with your CV via LinkedIn. A competitive salary will be offered to the successful candidate. J-18808-Ljbffr

Location: provincia-di-firenze, IT

Posted Date: 6/30/2025