Groups & Events Sales Manager

Job title: Groups & Events Sales Manager Department: Sales & Marketing Position reports to: Director of Sales __________________________________________________________________ Scope and Range • To achieve budgeted revenues in Events Rooms, Conference and Banqueting in keeping with the annual budget and marketing plan • To effectively administrate and manager all group bedrooms and event bookings as per bookings procedures • To understand and maintain costing of all relevant functions. • To ensure effective communication with clients and other hotel departments to enable the smooth operation of in-house functions with a team spirit ____________________________________________________________________ Daily Duties • To actively seeking opportunities on local market and prospect the customers • Build and promote strong, long-lasting customer relationships by partnering with them • To handle and co-ordinate all confirmed meetings, events, gala dinners, special events (weddings, family reunions, non-residential events etc.). • To achieve budgeted revenues in Sales, Conference and Banqueting in keeping with the annual budget and marketing plan • To coordinate all functions bookings, as per bookings procedures, SOPs. • To handle and co-ordinate all enquiries for events in the hotels function rooms, food, and beverage areas • To attend and hold pre-service briefings for daily events • To ensure that all enquiries are responded on the same day for Italian enquiries and within 24 hours for international enquiries and to co-ordinate the sending out of all function proposals • To handle work allocations in an efficient manner, ensuring that standards and guest expectations are maintained • To ensure that all group bookings have valid option dates and that the proposals are actively chased prior to or on the option date, as directed • To ensure that the required lay-out of all function rooms are maintained throughout events in accordance with hotel standards • To efficiently manage Opera PMS to ensure that all information is complete, accurate and updated • To send out event proposals, contracts, confirm billing arrangements and deposit requirements as per terms and conditions • To issue Business Event Orders by appropriate day of the week prior to event, as directed and to attend and lead BEO weekly meetings • Promptly issue any late additions and amendments, as directed • To have a working knowledge of all hotel facilities and prices and hotels primary competition • To ensure accurate billing • To attend meetings internal or with clients, as assigned by superior manager. • Closely cooperate with Director of Sales and Revenue Department on promotions, selling our facilities and promoting the hotel • Handle group requests ____________________________________________________________________ Education University graduate, Hotel Apprenticeship, Higher College Education. ____________________________________________________________________ Experience Five years experience in the hospitality sales position, preferably in a 5 star hotel Min two years experience as a groups & events sales manager ____________________________________________________________________ Language Ability to work and communicate in a multinational environment Italian – excellent oral and written skills English – excellent oral and written skills Additional language - beneficial ____________________________________________________________________ Competencies Planning/organization Adaptability Flexibility Initiative Negotiation skills Selling skills Innovative ideas ____________________________________________________________________ Technical Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word) Opera PMS and Opera Sales & Catering ____________________________________________________________________ Individual Characteristics Strong People Oriented Passionate for European luxury Entrepreneurial Straightforward Interest to develop in the Sales department, communication, attention to details Organizational skills Problem solving & decision making

Location: it, IT

Posted Date: 6/27/2025