Transportation Service Specialist

Position Snapshot Degree in Engineering or Economics At least 6 months / 1 year experience in Transportation / Logistics areas Analytical Mindset Problem solving attitude and Service orientation Very good Excel Knowledge Fluent in English and Italian Position Summary You will be part of T-Hub South organization located in Assago (Nestlé HQ). T-Hub South is responsible for delivering goods on time and efficiently to our customers, covering a perimeter from Iberia to Greece, including Italy. You will be part of the Service Specialist team, overseeing execution and managing risks from pre-pickup to delivery. Your responsibilities include monitoring Service level for key Customers, collaborating with carriers to improve performance, and ensuring in-transit visibility. A Day in the Life of a Transportation Service Specialist Managing On-Time Pickup and In-Transit Tracking Updating Records Finding loads to prevent On Time Delivery failures and providing enterprise-wide visibility Prioritizing workload according to market strategies Reason coding Approving Detention / Demurrage Operating Activities Handling Call center activities for Customer Service / Sales Managing requests from Customers / Customer Service / Sales to solve delivery problems and prevent refusals Analytics What Will Make You Successful Previous experience in Operations (6 months to 1 year) is a plus Advanced MS Office Skills (Excel, PowerPoint, etc.) SAP Skills is a plus Fluent English is a MUST; additional languages are a plus Excellent communication and interpersonal skills Pragmatical and fact-based mindset Analytics and problem-solving attitude Service orientation Ability to work in a team Proactive and curious personality Interest and ability to work in a fast-paced, rapidly changing environment J-18808-Ljbffr

Location: assago, IT

Posted Date: 6/27/2025