Desktop Support Technician

Job Description Job Description DESKTOP SUPPORT TECHNICIAN Job Summary: We are urgently seeking an experienced Desktop Support Technician for a long-term, part-time onsite role in Hebron, KY. The technician will be required to work onsite every Tuesday and Thursday , supporting end-user computing needs in a professional environment. Key Responsibilities: Provide Level 1/2 support for desktops, laptops, peripherals, and mobile devices Perform installations, configurations, and routine maintenance of Windows-based systems Troubleshoot hardware, software, and connectivity issues Support end-user requests and service tickets promptly and professionally Coordinate with remote support teams for escalation or additional troubleshooting Maintain accurate documentation and follow SOPs Ensure all tasks comply with client security and quality standards Mandatory Requirements: Proven experience in desktop/desk side support roles Strong technical troubleshooting and customer service skills Reliable transportation and punctuality for scheduled onsite days Ability to work independently and manage time effectively Preferred Qualifications: Experience supporting Windows 10/11 and Microsoft Office products Familiarity with Active Directory, printer setups, and remote desktop tools IT certifications (e.g., CompTIA A, MCP) are a plus All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers. F2OnSite supports and adheres to all state laws regarding background checks. This position requires specific work hours to be adhered to. Typically the work hours are not flexible, so you must be able available to work during those hours. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com. WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Location: Hebron, KY, US

Posted Date: 6/26/2025