Costumer service L.68/99 The Mall Outlet (Leccio-Reggello)

Social network you want to login/join with: Costumer service L.68/99 The Mall Outlet (Leccio-Reggello), firenze col-narrow-left Client: Global Blue Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 354054898471822950433711 Job Views: 1 Posted: 17.06.2025 Expiry Date: 01.08.2025 col-wide Job Description: Main duties and responsibilities Verify and refund Tax Free Forms to international travellers Ensure a satisfactory experience for our customers Prevent refunding mistakes and fraud Prepare reports as needed Observe Global Blue and Merchant’s policies, guidelines and procedures Main KPIs Number of refunded transactions Refunding mistake ratio Reporting and collaboration Reporting line: Manager Mainly cooperates with: Peers at same and other Refund Quality Assurance Processing Refund & Security Manager Background and Education Helpful: a commercial background Helpful: experience in face to face customer contact Helpful: airport, retail or front office experience Specific skills and knowledge Must be fluent in English. Other helpful languages in order of relevance: Chinese, Russian, Arabic Must be dedicated to service and customer satisfaction Must be trustworthy to handle large amounts of cash J-18808-Ljbffr

Location: provincia-di-firenze, IT

Posted Date: 6/26/2025