(Senior) Customer Success Manager Italy

Social network you want to login/join with: (Senior) Customer Success Manager Italy, Ravenna col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 3147576622643675136337125 Job Views: 2 Posted: 26.05.2025 Expiry Date: 10.07.2025 col-wide Job Description: Your mission You are responsible for our Italian customers and handle all communication You will introduce innovative payment processes for car dealer groups and other industries You are responsible for training operational managers (remotely/on-site) on product usage You identify potential "stumbling blocks" in the onboarding project and work with customers and colleagues to resolve them You will upgrade our solutions for existing clients You help to improve our product and processes through close customer contact Your profile You have at least 5 years of experience in digital (multi) project management, with proven success in your projects You work in a structured and organized manner, even under stress, managing multiple tasks You communicate clearly and confidently at C-level, even in tense situations You are willing to travel to customer sites You are native or bilingual in Italian, fluent in business English, and eager to work in a fast-paced environment Experience in automotive or software sectors is a plus but not required Why us? Be part of one of Europe's most exciting FinTech scale-ups Benefit from extensive training and development opportunities Enjoy an open, transparent corporate culture where your ideas are valued Possibility of remote work Participate in monthly team events focused on team spirit and fun About Us We, Aufinity, are a Cologne-based FinTech scale-up pioneering digital payment solutions in the automotive sector. Since 2018, we have developed bezahl.de, the first all-in-one digital payment platform for automotive trade, helping customers save time and costs while enabling fully digital payments with various methods, including large sums. J-18808-Ljbffr

Location: provincia-di-ravenna, IT

Posted Date: 6/25/2025