Coordinator, Adoptions - Opportunity to advance animal welfare at ASPCA's R&R Center (Pawling)

Summary: Are you passionate about helping animals in need and eager to advance the field of animal welfare? Do you thrive in a dynamic, complex, highly collaborative environment? If so, the role of Coordinator, Adoptions at the ASPCA’s new Recovery & Rehabilitation Center (R&R Center) in Pawling, NY might be right for you! The Coordinator, Adoptions is responsible for the effective and efficient placement of animals through direct adoptions. The person in this role introduces potential adopters to appropriate dogs , ensuring it is a safe and positive interaction for all involved, and works with internal partners to arrange and carry-out transport of adoptable dogs to adoption events and placement partners. The successful candidate is a true collaborator, working closely and consistently with colleagues in the R&R Center and across the ASPCA, as well as directly with adopters, to find suitable homes for dogs as quickly as possible. Recovery & Rehabilitation Center Overview & Upcoming Launch The R&R Center in Pawling, NY, is a unique program dedicated to providing integrated sheltering, behavioral, and medical care for canine victims of cruelty. The R&R Center team works closely with ASPCA teams in New York City to help animals rescued in partnership with the NYPD. This is an in-person position in Pawling, NY with a target start date of October 6, 2025. Responsibilities: Responsibilities include but are not limited to: Functional Duties (80%) Provide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques Read and follow all kennel signage regarding animal treatment and care. Proactively monitor adoptions pipeline, ensuring adequate resources to expedite placement Maintain open lines of communication wi th the Adoption Center in NYC, arranging transfer and/or exchange of animals based on the greatest potential for successful and expedient placement Maintain up to date knowledge of each dog in care and ready for placement Provide compelling biographical information for public facing dog adoption profiles, showcasing each animal’s positive attributes as well as challenges Work directly with adopters to ensure high quality placements, creating a positive experience for dogs and potential adopters, eliminating ineffective barriers to adoption Collaborate with veterinary, behavioral, and sheltering colleagues to develop a transition plan for each dog, minimizing post-adoption setbacks and pain points Conduct post-adoption follow-up calls and/or emails and serve as a point of contact for adopters in need of advice or assistance post-placement Provide back-up support for transport, working directly with internal and external partners to plan and execute the transfer of animals , as needed Safely and humanely transport dogs, some of which are medically and/or behaviorally compromised, to and from ASPCA facilities, veterinary partners, off-site adoption events, and potential adopter meetings Assist the Coordinator, Transport in maintaining the R&R Center’s fleet and transport supplies, as needed Provide back-up support for the Care & Enrichment Team, assisting in daily animal care tasks as the need arises and time allows Provide support in the collection and management of animal health and behavior data Assist as requested in behavior treatments and evaluations as a “novel person” Maintain handling skills and develop strong collaborative relationships with colleagues by participating in playgroup, behavior treatment, loading dogs for transport, veterinary exams, and humane euthanasia as needed and when appropriate Administrative and Operational Duties (20%) Attend and meaningfully contribute to all relevant R&R Center and ASPCA meetings Assume financial accountability for work-related expenses Maintain all receipts and prepare monthly expense reports Understand and follow all ASPCA expense and travel policies Accurately track and report time worked, time off, and work-related expenses Responsibly steward R&R Center assets Core Values Exemplifies the ASPCA’s Core Values : Has Commitment and dedication to improving the lives of animals Demonstrates Ownership and feels responsible for outcomes Believes in Team – that we are stronger together Seeks to Elevate others and reimagine what is possible Focuses on Impact, specifically making change for animals Education and Work Experience High School Diploma or GED required Professional or volunteer experience with animal adoptions in a shelter setting is required A minimum of five years driving experience required Experience in animal transportation or veterinary/animal shelter services preferred Fear Free® Shelter Program certification (approximately 5 hours) required or completed within 60 days of hire Qualifications Must provide a valid driver’s license upon hire and pass a motor vehicle history check demonstrating a safe driving history. As part of the driving requirements of this role, must also pass a Department of Transportation Medical Exam. Ability and willingness to travel up to 20% of the time Available to work a flexible schedule, including days, evenings, weekends, and holidays Fluent in the use of MS Word, Excel, PowerPoint; familiarity with shelter software systems or Salesforce a plus Excellent written and oral communication skills <

Location: Pawling, NY, US

Posted Date: 6/24/2025